Refund policy
RETURN AND REFUND POLICY
The Struggling Christian Life creates resources intended to encourage reflection, growth, and faith in real life.
MADE-TO-ORDER PRINTED PRODUCTS
Our printed books and journals are made to order. We accept requests for a replacement or refund when an item arrives damaged, defective, or materially different from the item ordered. Please contact us within 14 days of delivery and include your order number and clear photos of the issue.
Because each printed item is produced after purchase, we generally cannot accept returns or exchanges for a change of mind, accidental ordering, or a customer-entered shipping-address error. This does not limit any rights you may have under applicable law.
DIGITAL PRODUCTS
Digital downloads are available for immediate access. Unless required by law, digital-product sales are final once the file has been accessed or downloaded. If you experience a delivery or file-access problem, contact us and we will work to resolve it.
ORDER ISSUES
If an order is lost, arrives damaged, or contains the wrong item, contact thestrugglingchristianlife@gmail.com as soon as possible with your order number. We will review the order and provide the appropriate next step.
This policy may be updated from time to time. The version posted here applies to purchases made through this store.